Welcome to Vastad Thandai. By accessing or using the website, mobile application, or any other product (“Website”) developed by Vastad Thandai, whether automated or otherwise, you, a registered or guest user, agree to be bound by these Terms and Conditions. These terms govern the relationship between Vastad Thandai (referred to as “we”, “us”, or “our”) and you, the registered or guest user (referred to as “you” or “your”). If you do not agree to these terms, please do not use our services.
This document is an electronic record as per the Information Technology Act, 2000, and is published in accordance with Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring the publication of rules, regulations, privacy policies, and Terms of Use for accessing or using the website and mobile application developed by Vastad Thandai.
The Terms of Use apply equally to both the singular and plural forms of the terms defined, and any pronoun includes the corresponding masculine and feminine gender.
The Website, including all information, tools, and services, is available to you, subject to your acceptance of all the terms, conditions, policies, and notices stated here.
OVERVIEW OF THE SERVICES Vastad Thandai produces and sells Thandai powder. Our website provides information about our products, facilitates online purchases, and offers customer support services. The pricing of products is displayed on the website and is subject to change without prior notice.
ACCEPTANCE OF TERMS By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to these Terms of Use and the Privacy Policy. If you do not agree to any part of these Terms of Use or the Privacy Policy, your access to the Platform and Services will be terminated.
Eligibility to Use & Registration
- Use of the Website is available only to persons who can legally contract under the Indian Contract Act, 1872. Persons “incompetent to contract” (minors, un-discharged insolvents, etc.) are not eligible to use the Website.
- By accepting these Terms of Use, you declare that you are 18 years or older and capable of entering into a binding contract.
- To register with the Website, you must create an account using your email or by filling in the prescribed registration form. The Website does not charge any registration fee, but we reserve the right to alter the fee policy at any time.
- You are responsible for maintaining the confidentiality of your username and password and for all activities under your account.
Payments
- All product purchases must be paid for in advance. Orders will be processed only after the payment has been received.
- Payments for products can be made through various payment methods available on the Website. Prices are displayed in Indian Rupees.
- Payments are processed via a secure payment gateway. Any additional payment gateway charges, if applicable, shall be borne by the user.
- Vastad Thandai is not liable for any loss arising from declined authorizations or errors in transactions.
Cancellation and Refund Policy
- You may cancel your order within 24 hours of placing it, provided it has not been processed for dispatch.
- If the product delivered is damaged or defective, we will review the issue and may offer a replacement or refund at our discretion.
- Refunds will be issued to the original payment method used for the transaction, subject to the payment gateway’s terms.
- No refund shall be processed in the following instances:
- The order has already been processed or dispatched.
- The information provided by you is incorrect.
- Transaction charges incurred by the payment gateway or bank will be deducted from the refund amount, if applicable.
Disclaimer of Warranties Vastad Thandai provides the website and services “as is” and “as available”. We make no representations or warranties, express or implied, regarding the operation of the website or the accuracy of product descriptions. We do not guarantee that the website will always be free from errors, viruses, or interruptions.
To the fullest extent permitted by law, Vastad Thandai disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose. We will not be liable for any damages arising from your use of the website, including incidental, punitive, or consequential damages.
Third-Party Websites Vastad Thandai may provide links to other websites for your convenience. However, we are not responsible for the content, availability, or practices of these third-party websites. The inclusion of any link does not imply our endorsement of the linked website.
Modifications to Terms Vastad Thandai reserves the right to modify, amend, or update these terms and conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after such changes indicates your acceptance of the updated terms.
Privacy and Data Protection By using our services, you consent to our collection and use of personal information as outlined in our Privacy Policy.
By using our website, you consent to the use of cookies, which help improve the performance and functionality of the site. You may adjust your browser settings to disable cookies, but this may affect your experience on the website.
Communications
- We may communicate with you via email, SMS, phone calls, or website notifications.
- By using the Website, you consent to receive communications, including transactional and promotional messages, from us related to your use of the Website.
Indemnification You agree to indemnify and hold harmless Vastad Thandai, its affiliates, officers, directors, and employees from any claims, demands, actions, or legal liabilities arising from your use of the Website or violation of these Terms.
Termination
- We may terminate your access to the Platform at any time, for any reason, with or without notice.
- You may terminate your use of the Services by contacting us directly. Upon termination, you must cease all use of the Platform.
Force Majeure Vastad Thandai is not liable for delays or non-performance caused by events beyond reasonable control, including but not limited to war, natural disasters, or government actions.
Severability If any provision of these Terms of Use is found to be unenforceable, it will be modified to the extent necessary to make it enforceable, and the remainder of these Terms will remain in full force and effect.
Governing Law and Jurisdiction These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of this website will be resolved in the courts of Bangalore, Karnataka, India, unless otherwise specified.
Contact Information For any inquiries or issues related to orders, services, or these terms and conditions, please contact us at:
Email: info@vastadthandai.com
Phone: +91 97661 01029