Introduction
This privacy policy outlines how Vastad Thandai uses and protects the information you provide to us when using our website and mobile application, Vastad Thandai. The website and mobile application provide a platform that enables users to access our products and services.
This Privacy Policy (“Policy”) outlines the privacy practices of Vastad Thandai (“Company”, “we”, “us”, or “our”) with respect to the Platform.
“Personal Information” refers to any data that can be used to identify you, such as your name, physical address, contact number, email address, and other similar information.
Our privacy policy is subject to change at any time without notice. To stay informed of any changes, we encourage you to review this policy periodically.
By using our Platform and Services, whether via the website or mobile application, you agree to this Policy and provide explicit consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree, please refrain from using our Platform and Services.
1. Collection of Information
We may collect the following information:
1.1 Personal Information Provided by You:
- Name, phone number, email address, and other identifying information.
- Information related to your purchases, such as order details, date, time, and preferences.
1.2 Automatically Collected Information:
- Device details, operating system, browser type, and IP address.
- Usage data, including pages viewed, features accessed, and browsing patterns.
- By using our Service, you acknowledge and voluntarily provide this information, understanding how it is collected, stored, and used.
- If you are located outside India, please note that your data, including personal information, may be transferred to India and processed there.
1.3 Payment Information:
- While facilitating payments through third-party payment gateways, we do not store your financial information (e.g., card numbers or bank details). Such data is handled by the payment processors.
2. Use of Collected Information
The collected information is used to:
- Facilitate your use of the Platform and provide Services.
- Improve user experience and the functionality of the Platform.
- Notify you about updates or changes to our Services.
- Conduct troubleshooting, fraud prevention, and security checks.
- Comply with legal and regulatory obligations.
- We may reach out to users registered on the National Do Not Call (DND) registry through calls and SMS for essential communications related to our services.
3. Sharing of Information
We may share your information:
3.1 With Service Providers: To provide you with the requested Services, we may share relevant details with service providers, such as logistics partners and payment processors.
3.2 For Legal Compliance: To comply with applicable laws, regulations, or legal processes, we may disclose your information to government authorities or law enforcement agencies.
3.3 In Case of Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
4. Cookies and Tracking Technologies
We may use cookies or similar technologies to:
- Analyze user behavior and improve the Platform.
- Provide personalized content and recommendations.
- Track advertisements and usage trends.
- You can control cookie preferences through your browser settings.
5. Security of Information
We take security seriously and employ secure servers and appropriate firewalls to protect your data. All information is encrypted via SSL before being transmitted to us. However, no method of transmission over the Internet or electronic storage is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. You can request account deletion by contacting us at [info@vastadthandai.com].
7. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Withdraw consent for data processing, subject to legal or contractual obligations.
- Request deletion of your account and associated data.
- If you previously agreed to receive marketing communications, you can opt-out at any time by contacting us via email at info@vastadthandai.com.
- We will never sell, lease, or distribute your personal information unless required by law or with your explicit consent.
8. Changes to the Policy
We may update this Policy from time to time. Any significant changes will be communicated via the Platform. Continued use of the Platform constitutes your acceptance of the revised Policy.
9. Images
The images on our site are sourced from publicly available domains, and we believe they are copyright-free. If you identify any image that is copyrighted, please contact us at info@vastadthandai.com, and we will promptly remove it.
10. Links to Other Websites
Our website may contain links to third-party sites. However, once you navigate away from VastadThandai.com, we are not responsible for the protection and privacy of any information you share on those sites. We advise you to review the privacy policies of the sites you visit.
11. If You Disagree
If you disagree with this privacy policy, we ask that you refrain from using our website and services.
By using VastadThandai.com and the Vastad Thandai mobile application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us:
By phone: +91 97661 01029
By email: info@vastadthandai.com